Policies & Terms

Shipping & Return Policies

  • Orders ship once per week. Please allow between 10-15 business days for your order to arrive. If you have not received your order after 15 business days, please email us at Sarga@SargaBodywork.com to review the status of your order. Note that orders shipped from Sarga Bodywork 's headquarters in Hawai'i can take longer than orders shipped from within the continental United States.

  • You are eligible for a return within 30 days of your date of purchase with Sarga Bodywork. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and its original packaging must be included. To complete your return, we require a receipt or proof of purchase.

  • If you have not received a refund yet, first check your bank account, then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at Sarga@SargaBodywork.com.

  • Sale items are refunded at the rates purchased.

  • We only replace items if they are defective or damaged within the warranty period (see below). If you have received a defective or damaged item and need to exchange it, contact us at Sarga@SargaBodywork.com.

  • We provide a limited warranty that if a product is defective, it will be replaced if SARGA BODYWORK is notified within 60 days of the date of purchase. If there is evidence of extreme or destructive treatment of such product(s), SARGA BODYWORK reserves the right to refuse such replacement.

  • You are responsible for paying your own shipping costs for returning your item(s). Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you may consider using a traceable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

    To return your order, please mail it to:
    Sarga Bodywork, P.O. Box 824, Kailua, HI, 96734, United States.

 
 

Payment, Transfer, Cancellation, Incomplete Attendance & Student Dismissal Policies for In-Person Courses

Please note that the transfer fee and terms below do not apply when logistical difficulty is experienced due to COVID restrictions, illness and delays. In these circumstances, please contact us for course transfers.

  • We accept most major credit cards (Visa, Mastercard, American Express, Discover). All prices are quoted in U.S. Dollars. Items are converted based on the exchange rates of Global Currency Rates on the date a transaction is charged.

  • For in-person Sarga Bodywork courses, each instructor conducts registration separately and with different terms, however in general these terms are applicable (please consult your instructor for more details):

    Course tuition is non-refundable, but may be transferred to a different course 30 days before the course begins. A $75 transfer fee is applicable if you request to transfer after tuition is paid. If you register for a course at the 30-day mark or later, course tuition is both non-refundable and non-transferrable.

  • For in-person Sarga Bodywork courses, each instructor conducts registration separately and with different terms, however in general these terms are applicable (please consult your instructor for more details):

    All transfer requests must be written and submitted via email. You may opt to transfer your course registration to another course before 30 days from the start date of the course for which you have submitted payment for. A transfer fee of $75 plus any course fee differences will apply upon registering for your new course, and a separate Paypal invoice will be sent to you to complete the transfer process. Course transfers are valid for 12 months from the start date of the course you originally registered for. Transfers are not available for registrants less than 30 days prior to the start of the course you have registered for. 

  • 1) In-class product discounts: Students can purchase equipment and products at a 10% discount during Sarga Bodywork courses.

    2) Retake Rates: Graduates of a Sarga Bodywork course are eligible for the discounted retake rates listed here: 4 Day Course = $200 off tuition; 3 Day Course = $150 off tuition; 2 Day Course = $100 of tuition.

    3) Up to $200 from our Sarga 101 Self Paced or Guided courses can be applied towards a Sarga 101 in-person course within 2-years of your purchase date. Please contact us to apply your credit.

    4) Up to $100 from our Sarga 102 Self Paced or Guided courses can be applied towards a Sarga 101 in-person course within 2-years of you purchase date. Please contact us to apply your credit.

  • For in-person Sarga Bodywork courses, each instructor conducts registration separately and with different terms, however in general these terms are applicable (please consult your instructor for more details):

    If you are unable to attend a course for which you have registered, please let us know as soon as possible. Course tuition is non-refundable, but may be transferred to a different course with the $75 transfer fee, before 30 days of the start date of the course for which you have registered. If you do not attend the course for which you have registered, or if 12 months have transpired without transferring your course, your course payment will be lost and a new payment will have to be collected by Sarga Bodywork for any future courses.

  • For in-person Sarga Bodywork courses, each instructor conducts registration separately and with different terms, however in general these terms are applicable (please consult your instructor for more details):

    A full refund (or a free transfer) of course tuition will be issued if a scheduled Sarga Bodywork course cannot be delivered for any reason that is of no fault of the participant. In the event of such a cancellation, please remain aware that Sarga Bodywork or your instructor will not be held responsible to reimburse any airline tickets or other previously booked travel and accommodation reservations and expenses. In the event that a course has not reached the required minimum student enrollment 25 days prior to the class start time, Sarga Bodywork reserves the right to postpone a particular course to a later time or to cancel it altogether. In such an event, registrants have the choice to either transfer to another course without paying the $75 transfer fee, or to be refunded their full payment.

  • Sarga Bodywork has a "no partial credit rule," for its courses and does not offer partial CEU’s. Students must complete all course hours of the course for which they would like to receive CEU’s. Sarga Bodywork is subject to the rules of a regulatory body that does not allow partial credit and expects each participant to complete our curriculum in its entirety. This includes arriving late or leaving early on course days. CE credit requirements are strictly enforced in accordance with the rules of the governing organizations such as NCBTMB. In the event of an emergency, unexpected pregnancy or illness, an exception will be applied if the student needs to leave class. Your course instructor must be notified on the day of the occurrence and will then decide on how to proceed, on a case-by-case basis.

    A student who does not complete course hours will not receive a "Course Completion Certificate" or be eligible for subsequent certification. In addition, students will not be eligible for enrolling in advanced level courses without full attendance and completion of prerequisite courses. Missed course hours can be made up with a certified Sarga Bodywork instructor at the student's expense. Students must complete the remaining missed hours within 3 months of the registered course start date in order to obtain CE credits, otherwise a full retake of the course is required. Once these supplemental hours are completed, students will then be qualified for course completion and issuance of the associated CEUs.

  • Sarga Bodywork instructors reserve the right to halt instruction and/or dismiss students from class in the event that:

    1) It is deemed that a participant's presence in class is unsafe, disruptive or inappropriate.

    2) It becomes clear that a participant requires extra support beyond what can be provided in the group class setting.

    3) It becomes clear that a participant cannot meet Sarga Bodywork's "Fitness & Conditioning Requirements" (see our “Support” page for details).

    4) It is deemed that the health of the participant is unsuitable to either give or receive Sarga Bodywork techniques. In the event that the instructor deems a student is unable to proceed as a participant in class, Sarga Bodywork headquarters will be consulted and a private meeting between the instructor and the student will be arranged to discuss the next steps. In the event that a student is dismissed from class, all course tuition paid is either applicable to their further instruction, when approved (valid for 18 months), or refunded. Sarga Bodywork, or its contractors and instructors will not be held responsible to reimburse any airline tickets or other previously booked travel and accommodation reservations and expenses incurred by the student a result of his/her dismissal.

 
 

Sarga Bodywork Marketing, Trademark & Patent

SARGA, SARGA BODYWORK, SARGARX, and MYO.RUB are trademarked names which are legally associated with the products, services, and methods provided by this business. Practitioners may only use the name "Sarga" or "Sarga Bodywork" on marketing media once he/she has been certified as a Certified Sarga Bodywork Practitioner® in the proprietary methodology of Sarga Bodywork. Doing so without Sarga Bodywork certification is a legal infringement. In addition, proprietary Sarga Bodywork equipment is exclusively available to practitioners who have completed our introductory in-person course or who have enrolled in our online courses, which review the proper installation and use of this equipment. 

Other businesses and organizations may not use our proprietary equipment, or similar permutations, to teach massage technique. Our files with the US Patent and Trademark office (US10959897, US 11612542 and US11737940) encompass equipment used for foot-based massage methods that is comprised of a piece of fabric or strap attached to a massage table and used by a practitioner both for support, and to deliver therapeutic force to the receiving client.

 
 

Terms of Use Agreement

  1. USER AGREEMENT:
    By accessing, using, and continuing use of SARGA BODYWORK's website at www.SargaBodywork.com (hereby referred to as “the Site”), you (the “User”) are unconditionally agreeing to the terms and conditions set forth below (collectively referred to as the “User Agreement”). If the User disagrees with any of the terms and conditions below and does not want to strictly abide by the terms and conditions of this User Agreement, then the User must immediately stop use of the Site or any activities relating to or derived from the Site.

  2. LICENSE TO USE, SCOPE, AND RESTRICTIONS:
    By use of the Site, the User is granted a limited, nonexclusive, revocable license to access and make a personal, non-commercial use of the Site for: educational purposes, purchasing media and other products, searching for SARGA BODYWORK course information, or contacting SARGA BODYWORK with inquiries related to our products and services. SARGA BODYWORK may unilaterally, fully or partially, suspend or revoke this license at any time for any reason it sees fit or if this User Agreement is violated. The following describes the licenses provided for each function:

  3.  WEBSITE INTELLECTUAL PROPERTY:
    All trademarks on the Site are trademarks of SARGA BODYWORK which are reserved. The trademarks and other intellectual property of SARGA BODYWORK may not be used without prior written consent of SARGA BODYWORK. Notwithstanding, no SARGA BODYWORK trademark, patent, or copyright may be used in connection with any product or service that is not legally associated with SARGA BODYWORK, or not authorized by SARGA BODYWORK. The User acknowledges, covenants and agrees that SARGA BODYWORK contains intellectual property rights in all data, information, photographs, computer code, typefaces, graphics, music, sounds, styles and other such proprietary information. The User acknowledges that such content is protected by copyrights, trademarks, trade secrets, or other proprietary rights when used in any form, media, and technology existing now or to be used in the future.

  4. CAREGIVER-PATIENT RELATIONSHIP:
    None of the communications on this website from SARGA BODYWORK, its therapists, third party therapists, or third party recommended material/postings, and the like shall constitute a caregiver-patient relationship at any time. Even if detailed advice is given to the User, this shall not constitute a caregiver-patient relationship and none of the responsibilities that usually follow from the establishment of this relationship shall follow past such communication until there is formal face-to-face care provided.

  5. DISCLAIMERS AND LIMITATION OF LIABILITY:
    5.1 Disclaimer specific to products and merchandise sold by SARGA BODYWORK: SARGA BODYWORK disclaims any and all liability arising from the sale of products through the Site, but provides a limited warranty that if a product is defective, it will be replaced if SARGA BODYWORK is notified within 30 days of the date of purchase. If there is evidence of extreme or destructive treatment of such product(s), SARGA BODYWORK reserves the right to refuse such replacement. User understands and agrees that it is ultimately up to the User to evaluate the products and merchandise sold through the Site. 5.2 Disclaimer specific to information provided by the Site and informational media sold by the Site: SARGA BODYWORK disclaims any liability from the information provided by the Site and informational media sold by the Site. This includes, but is not limited to, the misapplication of ideas or techniques from these informational resources in a way that harms individuals, or the independent actions or omissions of therapists and instructors certified by SARGA BODYWORK. It is up to the User to use his/her own common sense and judgement in determining which sources are best for the User by evaluating the specific effectiveness and character of a therapist certified or endorsed by SARGA BODYWORK.

  6. GENERAL DISCLAIMER:
    In addition to the Disclaimers and Limitations of Liability listed above, this Section provides a more general disclaimer that applies for all activities related to this Site: 6.1 The User's use of the Site is at User's sole risk. The Site is provided on an "as is" and "as available" basis. SARGA BODYWORK makes no warranty and disclaims liability that (I) The Site, the products and merchandise sold on the Site, the information provided by the Site, informational media sold by the Site, and the individuals and instructors certified or endorsed by the Site will meet the User's requirements, (II) The Site will be uninterrupted, timely, secure, or error free, (III) That the User will achieve the same results from ideas or techniques described on this website or from ideas or techniques described or presented on media sold on this website, as every person is different mentally and physically, and (IV) The quality of any services, information, or other content obtained by the User through SARGA BODYWORK will meet the User's expectations. 6.2 The User expressly understands and agrees that SARGA BODYWORK shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses (even if SARGA BODYWORK has been advised of the possibility of such damages), resulting from: (I) the use or the inability to use the Site,
    (II) Unauthorized access to or alteration of User's transmissions or data, (III) Any other matter relating to the Site. Any content downloaded or otherwise obtained through the use of the Site is done at User's own discretion and risk and that User will be solely responsible for any damage to User's computer system or loss of data that results from the download of any such content. No advice or information, whether oral or written, obtained by User from SARGA BODYWORK or through or from the Site shall create any warranty not expressly stated in the terms and conditions of this user agreement.

  7. RELEASE:
    The User hereby remises, releases, and forever discharges SARGA BODYWORK and their past, present, and future officers, directors, attorneys, agents, servants, representatives, instructors, employees, successors and assigns, and all of their heirs, executors, and administrators, of and from all manner of actions and causes of action, charges, complaints, suits, debts, dues, sums of money, accounts, reckonings, bonds, bills, specialties, controversies, obligations, claims, contracts, representations, agreements, damages, demands, covenants, fees (specifically including attorney's fees) costs, expenses (“Losses”), of every kind, civil or criminal, legal and equitable, known and unknown, foreseen and unforeseen, because of or arising from any act, omission or deed taken, done or occurring, directly or indirectly, resulting from or attributable to the User's use of the Site or Losses caused by other Users. Further, the User covenants and/or agrees that this Release applies in states that have statutes, such as California, Cal.Civ.Code§1542, that states "a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor."

  8. INDEMNIFICATION:
    User hereby agrees to indemnify and hold harmless SARGA BODYWORK, its shareholders, directors, officers, employees, agents, representatives, successors and assigns and all of their heirs, executors and administrators (each an “Indemnified Party”) from and against any and all claims, charges, actions, demands, losses, costs, expenses, liabilities (joint or several), penalties, and damages of every kind and description, including reasonable attorneys’ fees and costs incurred by an Indemnified Party resulting from or attributable to any and all acts or omissions of the User's use of the Site.

  9. ARBITRATION:
    In the event an arbitration or emergency action is brought by any party under this Agreement to enforce any of its terms, it is agreed that the non-prevailing party shall bear the cost and expense of such proceeding and the prevailing party shall be entitled to reasonable attorneys’ fees and costs to be fixed by the arbitrator and/or court and shall be set forth in the award.

  10. SEVERABILITY:
    Any provision of this User Agreement, which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof. Any such prohibition or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.

  11. ENTIRE AGREEMENT:
    This User Agreement constitutes the entire agreement with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings, inducements or conditions, expressed or implied, oral, written or otherwise, except as set forth herein. The express terms of this User Agreement control and supersede any course of performance or usage of trade inconsistent with any of the terms hereof.

  12. WAIVER:
    SARGA BODYWORK's failure to exercise any right or provision of the terms and conditions of this User Agreement shall not constitute a waiver of such right or provision. If a court of competent jurisdiction holds any provision of these Terms and Conditions to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and agree that the other provisions of the terms and conditions remain in full force and effect.

  13. HEADINGS:
    The headings appearing in this User Agreement are inserted only as a matter of convenience and in no way define, limit, construe or describe the scope or intent of the terms and conditions nor in any way affect these terms and conditions.

  14. MODIFICATION:
    The User acknowledges and agrees that this User Agreement may be unilaterally changed or replaced at SARGA BODYWORK's discretion at anytime. Any modification or replacement agreement will be effective as to the exact time it was posted on SARGA BODYWORK's servers.

 
 

Privacy Policy

  1. INFORMATION WE COLLECT:

    We collect information from you when you register for a course, purchase products, submit a contact form, or sign up for our mailing list. The information we collect about you is information you provide to us: your name, email address, and other contact information.

  2. WHAT WE DO WITH INFORMATION WE COLLECT ABOUT YOU:

    We store the information you provide to us in a customer database. We use this information for delivering the product or service you requested, or for sending you occasional updates about Sarga Bodywork, courses and/or products. We also use aggregate information about all users to help us develop and deliver additional products and services.

  3. WHAT WE NEVER DO WITH INFORMATION WE COLLECT ABOUT YOU:

    We do not sell, share, or transfer information about you to anyone for any reason, unless we are switching third party vendors and transferring all customer information from one system to another.

  4. THIRD PARTIES:

    We take privacy seriously and vet the third-party providers we use to ensure they do too. While we are careful in choosing vendors for services like website hosting, customer database, and e-commerce, we don’t control their processes and can’t guarantee their security. In general, third-party providers we use only collect, use or disclose your information for performing the services they provide to us. However, certain third-party vendors such as payment gateways and processors have their own privacy policies. For these providers, we recommend that you read their privacy policies so know how they are handling your personal information.

  5. CHANGES TO THIS PRIVACY POLICY:

    From time to time we may modify this privacy policy, so please review it regularly. If we make material changes to this policy, we will notify you here about the update.

  6. WE HONOR YOUR REQUESTS:

    If you have provided information to us and no longer wish for us to hold or use this information, please send us an email at Sarga@SargaBodywork.com and let us know what information you want us to delete. You can also contact us by mail at Sarga Bodywork, P.O. Box 824, Kailua, HI 96734, United States.

 
 

Disclaimers & Limitation of Liability

  1. DISCLAIMER SPECIFIC TO PRODUCTS & MERCHANDISE SOLD BY SARGA BODYWORK:

    Sarga Bodywork disclaims any and all liability arising from the sale of products through this website, but provides a limited warranty that if a product is defective, it will be replaced if Sarga Bodywork is notified within 30 days of the date of purchase. If there is evidence of extreme or destructive treatment of such product(s), Sarga Bodywork reserves the right to refuse such replacement. User understands and agrees that it is ultimately up to the User's own discretion to evaluate the products and merchandise sold through this website.

  2. DISCLAIMER SPECIFIC TO INFORMATION PROVIDED BY THIS WEBSITE & INFORMATIONAL MEDIA SOLD BY THIS WEBSITE:

    Sarga Bodywork disclaims any liability from the information provided by this website and informational media sold by this website. This includes, but is not limited to, the misapplication of ideas or techniques from these informational resources in a way that harms individuals, or the independent actions or omissions of therapists and instructors certified by Sarga Bodywork. It is up to the User to use his/her own common sense and judgement in determining which sources are best by evaluating the specific effectiveness and character of a therapist or instructor certified or endorsed by Sarga Bodywork.

  3. GENERAL DISCLAIMER:

    In addition to the Disclaimers and Limitations of Liability listed above, this Section provides a more general disclaimer that applies for all activities related to this website: The User's use of this website is at User's sole risk. This website is provided on an "as is" and "as available" basis. Sarga Bodywork makes no warranty and disclaims liability that (I) This website, the products and merchandise sold here, the information provided by this website, informational media sold by this website, and the individuals and instructors certified or endorsed by this website will meet the User's requirements, (II) This website will be uninterrupted, timely, secure, or error free, (III) That the User will achieve the same results from ideas or techniques described on this website or from ideas or techniques described or presented on media sold on this website, as every person is different mentally and physically, and (IV) The quality of any services, information, or other content obtained by the User through Sarga Bodywork will meet the User's expectations.

    By using this website, the User expressly understands and agrees that Sarga Bodywork shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses (even if Sarga Bodywork has been advised of the possibility of such damages), resulting from: (I) The use or the inability to use this website, (II) Unauthorized access to or alteration of User's transmissions or data, (III) Any other matter relating to this website. Any content downloaded or otherwise obtained through the use of this website is done at User's own discretion and risk and that User will be solely responsible for any damage to User's computer system or loss of data that results from the download of any such content.